PLEASE READ BEFORE ORDERING

Delivery Schedule

NIGHT DELIVERY

Meals will be delivered daily from Sunday to Thursday, between 7:00 PM - 10:30 PM;
Available for Metro Manila, some parts of Valenzuela, Taytay, Cainta, Antipolo (except Brgy. San Jose), Las Piñas, Parañaque
THG NORTH Branch: PAMPANGA - Clark, Angeles, Mabalacat, San Fernando, Mexico, Dau;
Preferred time of delivery may be noted but cannot be guaranteed as exact time of delivery will depend on the rider's route, traffic, weather conditions, as well as external factors that we have no control over.
We allow changes in the delivery schedule / delivery address during the week, however, we must be advised at least 1 day in advance. Please contact us directly on our social media pages or customer service email. Change requests within the day will be processed the following day.

MORNING DELIVERY

Meals will be delivered daily from Monday to Friday, between 6:00 AM - 9:30 AM;
We only service specific areas for the morning route: Quezon City, Pasig City, Ortigas area, Mandaluyong City, Manila City, Pasay City, Makati City, Taguig City;
NO MORNING DELIVERY for THG North branch.
The delivery schedule will automatically be moved to NIGHT DELIVERY without prior notice for areas that are not included in areas stated above;
Preferred time of delivery may be noted but cannot be guaranteed as exact time of delivery will depend on the rider's route, traffic, weather conditions, as well as external factors that we have no control over.
We allow changes in the delivery schedule / delivery address during the week, however, we must be advised at least 1 day in advance. Please contact us directly on our social media pages or customer service email. Change requests within the day will be processed the following day.

Note: Our THG Representative will send a message every Sunday to all confirmed clients with the name and number of the rider assigned to them.

Cutoff for Monday meals is every Saturday at 3 PM or until slots have been filled. Whichever comes first.
Clients who did not reach the cutoff for Monday meals will automatically be included for Tuesday to Friday meals IF slots are still available.
Clients who ordered for 2 meals will automatically be charged for 3 meals for 3 or 4 days depending on the first day of their subscription.

We require orders to be at least 3 days for delivery. Kindly click on the day/s that you will not be getting under special instructions. (e.g. NO MONDAY AND TUESDAY MEALS).

All completed order forms are considered SOLD regardless of the mode of payment. Please refer to our refund / cancellation policy if you wish to cancel your order. Please note that we only allow cancellation of orders at least 2 days before the start of the subscription date and / or delivery day with an acknowledgement from our representative.
Clients may pause / move the subscription date as long as THG has been advised at least 3 days before the start of the subscription date / delivery day, and not later than the cut-off time every Saturday.
No acknowledgement, no refund / cancellation.

Promos and special discounts are not valid in conjunction with any other offers and can only be applied to COMPLETE (3 meals for 5/10 days) meal subscriptions.